Several years ago, Access to Care work group members came together to develop a plan for how to make it easier for families and providers to connect with home visiting services. Prior to this system being launched, it was difficult to determine the eligibility rules for each home visiting program. Now a person can call one phone number or fill out a form online to connect which the services that are right for them.
The William Penn Foundation awarded a $1.3 million grant to the Philadelphia Department of Public Health to work with the city's home visiting service providers to implement a centralized intake system for home visiting. The new centralized intake system is a “one-stop-shop” for home visiting in Philadelphia, making it easier for families and referring providers to access these important services.
The CAN Community Group provides feedback on every component of the system. This includes staffing, branding, and metrics. This group also collaborated on choosing a name to honor the CAN's involvement: Philly Families CAN.